PACKAGING TIP:
Our treatment bottles use an airless pump delivery system. They do not have a dip tube inside coming from the pump down into the bottle. They are designed to dispense 99.9% of the product they hold. On occasion, a small air bubble may form in the product during shipping. This may result in the product not dispensing immediately. This does not mean your pump is broken or damaged. If you have difficulty dispensing product on the first few attempts, do not open (unscrew) the bottle. By letting air in you are interfering with the airless delivery and no product will pump out. Put the cap back on and firmly tap the bottom of the bottle on a counter top 5-10 times. Now pump a few times slowly. Repeat the tap and pump process until product dispenses. Pumping too fast may cause air bubbles, so go slow. If after a few tries with no success do not open the bottle. Open a paper clip & place it in the small hole at the bottom of the bottle & push gently while keeping the actuator nozzle depressed with your index finger. This will force the air bubble up & out of the bottle. Then slowly pump a few times. Notice the elevator type action that will push up the product as it is pumped. Your airless pump is now primed & ready to go.